When you contact us, we collect the information you give us directly. That includes your name, phone number, email address, service address, and details about the roof leak or damage you want us to look at.
When you browse our website, we collect some information automatically. This includes your IP address, browser type, device type, pages you visit, and the date and time of your visit.
We use your contact details to schedule your roof leak inspection, provide an estimate, and keep you updated about your repair. If you call or message us, we use that information to respond and to send a technician to the right address.
We also use website data to understand how people find us and which pages are helpful. This helps us improve our site and make it easier for Whittier homeowners to reach us when they have a leak.
Our website uses cookies and similar technologies to remember your preferences and to see how visitors move around the site. Cookies are small files stored on your device that help the site work smoothly.
You can set your browser to refuse cookies or alert you when cookies are being sent. If you turn off cookies, some parts of our website may not work as well, but you can still call us at (562) 443-3829 for help.
We use third-party analytics tools, such as Google Analytics, to collect standard internet log information and details about visitor behavior. These tools help us see which pages are popular and how people find our site.
These third-party providers may use cookies and similar technologies to collect data on our behalf. We do not control their cookies, so we encourage you to review their privacy policies if you want to know more.
We do not sell your personal information. We share it only with trusted service providers who help us run our business, such as scheduling software or analytics partners, and only when they agree to keep it confidential.
We may also share information if the law requires it, to protect our rights or safety, or as part of a business transfer. In those cases, we share only what is necessary.
We keep your contact and service information for as long as we need it to complete your repair, follow up on warranty work, and meet our legal and accounting requirements. When we no longer need it, we securely delete or anonymize it.
Website analytics data is kept for a shorter period, usually up to 26 months, so we can spot trends without holding onto details longer than needed.
We take reasonable steps to protect the information you share with us. This includes using secure connections on our website and limiting access to your personal data to team members who need it to serve you.
No method of sending information over the internet is completely secure, so we cannot guarantee absolute security. But we work hard to keep your details safe and to fix any issue quickly if one comes up.
You have the right to ask us what personal information we hold about you, to correct it if it is wrong, and to request that we delete it. You can also ask us to stop using your information for marketing.
California residents have additional rights under the CCPA, including the right to know what we collect and the right to opt out of the sale of personal information. We do not sell personal information. To make a request, call us at (562) 443-3829 or email us using the contact details below.
Our website and services are meant for adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, please contact us so we can remove it.
We may update this privacy policy from time to time to reflect changes in our practices or the law. When we do, we will post the new version on this page and update the effective date at the top.
We encourage you to check back occasionally so you stay informed about how we protect your information.
If you have questions about this privacy policy or want to exercise your privacy rights, please reach out to us. We are happy to help.
Whittier Roof Leak Repair, Whittier, California. Phone: (562) 443-3829.