01
Phone intake
You call (562) 443-3829 and describe what you are seeing: a stain on the ceiling, a missing tile, water in the garage. We ask when it started, whether it follows rain, and where the stain is growing. That five-minute conversation usually tells us whether it is a flashing, valley or underlayment problem before we ever climb up.
02
Roof inspection
We walk the roof with a roof ladder, check the field tile, valleys, chimney, skylights and pipe boots, and run a moisture meter and infrared thermal camera on the ceiling below. On steep or fragile tile we fly a drone for the overview. You get photos of the failed area, not just a verbal description.
03
Written scope and price
We show you the photos, explain what failed and why, and give you one price for the repair. If the underlayment is gone across a whole slope we tell you that too, because patching one tile on a dead underlayment buys you one season. You decide what work to do.
04
Repair and water test
We lift the tile, cut out the failed underlayment or flashing, install new Grace or Henry underlayment, bend new flashing with a flashing bender, seal with Tremco or Sika sealant, and reset the tile. Then we run a hose over the repair for 15 to 20 minutes and watch the ceiling below. If it stays dry, we are done.
05
Cleanup and warranty
We magnet-sweep the yard for nails, haul off broken tile, and leave you a written warranty on the repair. You get before-and-after photos by text. If the same spot leaks inside the warranty window, we come back at no charge.